Transparent IT Consulting Pricing for New Zealand Businesses
No hidden fees. No vendor lock-in. No upselling products you don't need. Just honest advice and pricing that reflects the value we deliver.
What You Actually Get
We measure success by business outcomes, not billable hours. Here's what our clients value most:
Reduce Downtime
Proactive monitoring and maintenance prevent issues before they impact your business. It's common to see dramatic reductions in unplanned downtime once systems are properly designed and maintained.
Lower Total Cost
Right-sized solutions, vendor independence, and no markup on licensing. We optimise what you already have before recommending new purchases.
Faster Implementation
We know the platforms we deploy. Apple MDM, Linux infrastructure, and Zero Trust implementations happen in weeks, not months.
Better Security Outcomes
Real security improvements, not compliance theatre. We implement controls aligned with the current NZ threat landscape that actually prevent breaches.
Three Ways to Work Together
Choose the model that fits your needs. Mix and match as your requirements change.
Project-Based
Fixed scope with clear deliverables and transparent pricing. Ideal for migrations, implementations, and audits.
- Architecture reviews and system audits
- Migration and implementation projects
- Security assessments and remediation
- Technical guidance and second opinions
Typical Projects:
Apple MDM deployment (20-50 devices): 2-4 weeks
Identity platform migration: 3-6 weeks
Security assessment + remediation: 4-8 weeks
Managed Services
Ongoing infrastructure management, monitoring, and support with continuous optimisation and advisory. Month-to-month flexibility.
- 24/7 monitoring of critical infrastructure
- Proactive patch management and updates
- Priority incident response
- Monthly security reviews
- Quarterly capacity planning
What Influences Cost:
Endpoint count (20-500+)
Infrastructure complexity
Monitoring depth & response times
Coverage hours (business hours vs 24/7)
Virtual CTO / CIO / CSO
Strategic technology leadership without full-time executive cost. On-call advisory for key decisions when you need it.
- Strategic IT roadmap planning
- Vendor evaluation and procurement guidance
- Security and compliance assessments
- Budget planning and cost optimisation
- Team mentoring and capability building
What You Get:
Monthly strategic sessions
On-call advisory for decisions
Vendor negotiation support
Board-ready reporting
Our Pricing Philosophy
What We Believe
- You should know exactly what you're paying for before you commit
- Licensing should be passed through at cost, never marked up
- Good work earns renewals, contracts shouldn't force them
- Vendor independence matters more than commission cheques
What We Don't Do
- Sell solutions you don't need to hit sales quotas
- Lock you into long-term contracts or proprietary systems
- Mark up third-party licensing or hardware
- Hide behind "bundled services" to obscure costs
Why Pricing Varies
MSP pricing isn't one-size-fits-all. A 20-person business with Mac endpoints and cloud services has different needs than a 200-person organisation with mixed platforms and on-premise infrastructure. We quote based on your specific requirements, not generic packages.
The best way to understand investment is a 30-minute conversation about your environment, challenges, and goals. We'll provide transparent pricing tailored to your needs.
Common Questions
How do you structure pricing?
Projects are fixed-price based on scope. Retainers are monthly based on endpoint count and complexity. We provide transparent quotes before you commit to anything.
What determines the cost?
Three factors: number of endpoints (users/devices), infrastructure complexity (how many systems and integrations), and service level requirements (monitoring depth, response times, coverage hours).
Do you require long-term contracts?
No. Retainers are month-to-month with 30 days notice. Projects are scoped and delivered with clear milestones. We earn your business through results, not lock-in.
What if scope changes mid-project?
We discuss it with you before proceeding. If additional work is discovered, we provide a revised quote and timeline. You approve before we continue. No surprises.
Are there setup fees or hidden costs?
No setup fees for retainers. Third-party licensing (Apple, Jamf, JumpCloud) is passed through at cost with no markup. All costs are disclosed upfront in writing.
How do I get started?
Book a free 30-minute strategy call. We discuss your challenges, current state, and goals. Then we provide a clear proposal with scope, timeline, and pricing. You decide if it makes sense.
Ready to discuss your needs?
Book a free 30-minute strategy call. We'll discuss your environment, challenges, and provide transparent pricing tailored to your business.