Example scenarios from the field

Challenge

School had no MDM for student iPads, unreliable Wi-Fi during exams, and no unified identity system. IT team spent hours manually configuring devices and resetting passwords. Student data privacy was a growing compliance concern.

Solution

Deployed Apple School Manager with Jamf Pro for zero-touch iPad enrollment. Redesigned Wi-Fi with 802.1X authentication and high-density APs. Implemented JumpCloud for unified identity across Google Workspace, Jamf, and network access. Segmented network into student, staff, guest, and IoT VLANs with NAC.

Results

• Zero-touch deployment: iPads configured before students receive them
• Wi-Fi outages eliminated during high-density events
• Password reset tickets reduced by 75% with self-service SSO
• Automated compliance reporting for student data privacy
• IT staff reclaimed 15+ hours per week for strategic projects

Technologies

Challenge

Studio relied on a mix of Macs with no centralised management. Media files were stored on consumer NAS devices with no versioning or backup strategy. Freelancers accessed the network via VPN with weak credentials. Render times were inconsistent.

Solution

Standardized Mac configurations with Jamf Pro. Built Linux file server with ZFS, SMB, and 10GbE networking for high-speed media access. Deployed Veeam for automated backups with versioning and off-site replication. Set up Docker-based render farm for transcoding workflows. Implemented JumpCloud with MFA for secure remote access.

Results

• Consistent Mac configurations across all workstations
• 10GbE network reduced file transfer times by 80%
• Zero data loss with hourly snapshots and off-site backups
• Render farm reduced transcoding time by 60%
• Freelancers now access studio resources securely with MFA

Technologies

Challenge

Firm had mix of Macs and Windows PCs with no unified identity or document management. Client confidentiality was at risk with unencrypted laptops and weak passwords. No disaster recovery plan or tested backups. Remote work during COVID exposed security gaps.

Solution

Deployed JumpCloud for unified identity across macOS, Windows, and Microsoft 365. Enforced MFA and device encryption (FileVault, BitLocker). Implemented conditional access policies requiring compliant devices. Migrated to encrypted file server with granular access controls and audit trails. Set up Veeam for daily backups with tested restore procedures.

Results

• 100% of devices encrypted and MFA-protected
• Single sign-on across Microsoft 365, practice management, and file server
• Client document access audited and logged for compliance
• Disaster recovery plan tested and documented
• Secure remote access enabled without VPN complexity

Technologies

Challenge

Agency outgrew Dropbox and personal Gmail accounts. No IT roadmap or security baseline. Staff used personal devices with no oversight. Founder was the de facto "IT person" with no documentation. Growth stalled due to lack of scalable systems.

Solution

Right-sized IT infrastructure with JumpCloud for identity, Jamf Now for Apple device management, and Linux file server for centralised storage. Automated backups with Veeam. Documented all systems and created runbooks. Provided Virtual CTO advisory to build 12-month IT roadmap aligned with business goals.

Results

• Business-grade identity and file storage replaced consumer tools
• All devices managed and secure without manual intervention
• Automated backups with monthly restore testing
• IT systems documented and knowledge transferred to team
• Clear roadmap for scaling to 30+ staff over next year

Technologies